This page explains how to delete your account in the Smart AI Campus app, operated by Vicky Bhavnagri, and what happens to your data. Any signed-in user can delete their own account.
How to Delete Your Account
In the app
- Open the menu and choose Delete account. It is also on the “You're signed in” screen.
- Type DELETE to confirm.
On the web
- Open app.smartaicampus.app/#/account/delete.
- Sign in.
- Type DELETE to confirm.
Can't sign in?
Email support@smartaicampus.app from your account's email address, with the subject “Delete my account”. We check that the request comes from the account holder, delete your account as described below and reply to confirm.
Deleting in the app or on the web takes effect immediately, and the app confirms it on screen.
What Is Deleted and What Is Kept
Erased immediately and permanently:
- your sign-in account (your login) — you can never sign in with it again;
- your profile: your name, email address, phone number and profile photo;
- your push-notification registrations, so you stop receiving notifications;
- the device lock that ties your account to an attendance phone;
- parent–child links, in both directions.
Kept: a marker with no personal details. Only an internal account number and the date of deletion, so your institute's records stay consistent.
Kept for 24 months: your institute's records. Records that belong to your institute's academic history — your roster entry (name, email and mobile number as supplied by the institute), attendance records, leave applications, personal timetable entries, and audit entries of actions taken on your account — are kept for 24 months after your account is deleted, and then erased. Your institute decides about its own records; you can ask your institute to erase them sooner.
You can sign up again later with the same email address, but that creates a new, separate account.
Why we keep them:
- your institute needs a complete academic record of who attended which lecture;
- security and audit: the institute's records and audit logs must stay traceable.
To have specific kept data removed, email support@smartaicampus.app (see Deleting specific data). Records your institute holds must be requested through your institute, because it controls them.
Full details are in the Privacy Policy.